CONTACT US TODAY

Check out our FAQ below or send us an email and we will get back to you as soon as we can.

Australia: 138 Monbulk Road, Mt Evelyn Vic Australia 3796
United States: 5107 W Idlewild Ave, Ste B, Tampa, FL USA 33634

Call: (03) 9737 9677

FAQ

How do I work out what size I need?

We only make bags in three sizes, one-size fits all, S/M and M/L. This refers to your measurements around the hips (where the bag will sit).

One-size fits all bags are usually fully adjustable and designed to fit everyone. If no size is listed then the bag is one-size fits all.

If your measurements around the waist are under 108cm / 42″ then generally a s/m will be a better fit for you..

What colour am I ordering?

Simply select a size/colour combination and the product image will swap to the exact item you are purchasing.

How do I care for my bags?

Our bags are handmade from premium leather and should always be treated nicely. Do not overfill them as the weight puts pressure on the bag. If fabric gets caught on a zip then carefully remove, do not force the zip. We don’t recommend treating the leather as this can affect the finish. If your bag does get wet make sure it dries completely to avoid mould. Keep your bag in its’ dust bag (provided) when not being used to keep it free from dust.

Shipping Information

Depending on the item(s) you purchase on Happy Cow and the location to which the item(s) will be delivered, different shipping methods will be available. At checkout, you will be prompted to choose a variety of shipping methods (if available). Generally shipping is available with DHL or USPS.

International Shipping

Yes we ship to everywhere! A shipping quote is given during checkout but actual cost may be more or less.

Any applicable customs charges or taxes are not included in the shipping price and will be your responsibility. There is no refund on shipping prices under any circumstances.

Privacy Policy

You can read our privacy policy here.